Privacy policy
Last updated: June 30, 2026
NerviCalm respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase a digital product, or contact us.
By using our website, you agree to this Privacy Policy.
- Information We Collect
We may collect personal information that you provide to us, including your name, email address, billing details, order information, and customer support messages.
We may also collect basic technical information such as your IP address, browser type, device information, and website activity to help improve our store, protect against fraud, and provide a better user experience.
NerviCalm does not intentionally collect medical records, private health files, or sensitive medical information.
- How We Use Your Information
We use your information to:
- Process your order
- Deliver your digital product
- Send order confirmations and access details
- Provide customer support
- Improve our website and products
- Protect our store from fraud, misuse, or security risks
- Send helpful updates or marketing emails only if you choose to receive them
- Digital Product Delivery
NerviCalm sells digital products only. No physical products are shipped.
After purchase, customers receive access to digital resources such as guides, downloads, audio files, worksheets, or online materials through email, the order confirmation page, or another digital delivery method.
- Payments
Payments are processed securely through trusted third-party payment providers.
We do not store full credit card or payment card details on our own servers. Payment providers may process your payment information according to their own privacy and security policies.
- Shopify and Service Providers
Our store is powered by Shopify. Shopify and other trusted service providers may process personal information to help us operate our store, process payments, deliver digital products, provide analytics, improve security, and support customer service.
We only share information when it is necessary to operate our business and provide our services.
- Cookies
We may use cookies and similar technologies to keep the website working properly, understand how visitors use our store, improve performance, and support basic analytics or marketing.
You can manage or disable cookies through your browser settings.
- Marketing Emails
If you subscribe to our emails, we may send you helpful content, product updates, and promotional messages related to NerviCalm.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at support@nervicalm.com.
- Data Protection
We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
- Your Rights
Depending on your location, you may have the right to access, correct, delete, or request information about your personal data.
To make a privacy request, contact us at:
- Children’s Privacy
Our website and digital products are not intended for children. We do not knowingly collect personal information from children.
- Important Disclaimer
NerviCalm provides educational and self-help digital resources related to anxiety, panic attacks, body fear, and mental wellness.
Our products are not medical advice, diagnosis, or treatment. They are not a replacement for professional medical care, therapy, or emergency support.
If you are experiencing severe symptoms, a medical emergency, or feel unsafe, contact emergency services or a qualified healthcare professional.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
- Contact
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
NerviCalm
Email: support@nervicalm.com